Returns at CR are easy - you don’t even need to call us! Unworn, non-sale products purchased from CR can be returned within 30 days of purchase for any reason for a full refund or exchange.  If it’s an exchange or store credit, we’ll even pay for return shipping!

Store Credit/Exchange:

Fill out the form below and select “Return for Credit."  Once we receive and inspect your return, we’ll send you a gift card code that you can use online or in store.  If you need your exchange urgently, just drop us an email and we’ll take care of you.

Refunds:

Fill out the form below and select “Refund.”  Once we receive and inspect you return, you can expect to receive a refund within 2 weeks.  It’ll probably be faster, but our accounting team is small and wears a lot of hats.

Sale items:

Only regular priced items may be refunded or returned, unfortunately sale items are ALL SALES FINAL.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

 

If you are return shipping an item for refund over $75, we ask that you use a trackable shipping service or purchase shipping insurance.

We don’t accept returns on Gift Cards, that’d be contrary to the spirit. 

If you believe the product was damaged in shipping (or if we sent you the wrong product) - please send us an email with pictures within 7 days of receipt.

Still have questions? Please contact us at customerservice@crranchwear.com

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