Help Center

Contact Us! 

Email: customerservice@crranchwear.com

Facebook Messenger

Voicemail (to call back): 1-866-328-4627

Text: (979) 217-3583‬

Mailing Address: 4440 Tradition Trail Suite 114 Plano, TX 75093

Once you have created an account with CR RanchWear, you will start earning points with every online and in booth purchase and your social media interaction with CR posts. Rewards start at 500 CR Points:

• Earn 200 points when you sign up
  
• Earn 100 for your birthday
  
• Earn 2 points/$1 spent
  
• Like/share on Facebook, Instagram= 50 points

How do I redeem my points?

You can use your points towards online purchases or at our booth. To access your coupons, log into your account on our website. Then at the bottom right corner of the screen there will be a black box labeled rewards. Click on that and your available coupons will populate. Simply click redeem then copy and paste the code into the "discount code" field at checkout.

Please note that only one coupon/promotion can be used per order.

Our Dallas / Plano warehouse isn't set-up as a traditional storefront - but you are more than welcome to stop by! We are located at 4440 Tradition Trail, Suite 114,  Plano, TX 75093, USA and are typically in the office from 10-4 Monday through Friday. We can also make appointments with our owner for measuring for custom shirts as well. Please let us know when you are planning on stopping by and we will make the arrangements! 

Orders are shipped Monday - Friday. We do not ship orders on Saturday or Sunday (except during the Holidays). 

Jean orders are subject to a 48 hour processing time - if you need jeans expedited please contact us!

We aim to ship all in stock standard orders within 24 hours. Orders received after 12 pm CT will be shipped out the following business day. Please note, the item you bought may be at a show. If this is the case, it may take 1-2 additional days for your order to ship. 

If you need something for a particular upcoming show or deadline, please comment in the "Special instructions for the seller" box at checkout and we'll do what we can. The more information for our warehouse the team, the better!

Your order may come from one or more of our warehouses and may arrive in multiple packages.

All shirts and Yuccas are handmade items in very limited quantities, you may be contacted by a member of our customer service team about a replacement item if the original item is unavailable - our team will work to find a replacement you are thrilled about or we will issue a full refund for the original item.